Free US shipping on orders over $144.98 to the lower 48 states*.

Shipping policy

SHIPPING POLICY

Processing Time

Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). Processing time may be longer during peak seasons or for custom orders. You will receive a tracking number via email once your order ships.

Shipping Methods & Rates

We offer several shipping options to meet your needs:

Standard Shipping (5-7 business days)

  • Free shipping on US orders over $149 (lower 48 States only) - max 20 units
  • $19.95 flat rate for orders under $149

Expedited Shipping (3-5 business days)

  • $59.95 flat rate / item

Express Shipping (1-2 business days)

  • $79.95 flat rate / item

Shipping rates are calculated at checkout and may vary based on package size, weight, and destination.

Geographic Coverage

We ship to all 50 U.S. states. International shipping is not currently available.

Alaska and Hawaii: Orders Can ONLY Be Placed By Phone! Additional shipping charges may apply due to remote location surcharges from carriers. Please call in your order so we can give you an accurate shipping rate.

Large Item Shipping

Ventilation units and tubular skylights are considered oversized items and may require:

  • Freight shipping via truck delivery
  • Special handling fees
  • Residential delivery appointments
  • Curbside delivery (customer responsible for moving items from curb)

Large item shipping costs are calculated based on size, weight, and destination. You will be contacted with freight quotes before shipment.

Order Tracking

Once your order ships, you'll receive:

  • Shipping confirmation email with tracking number
  • Tracking information via SMS (if phone number provided)
  • Delivery status updates

Track your order using the carrier's website or the tracking link in your confirmation email.

Delivery Issues

Damaged Items: Inspect your package upon delivery. Report any damage to us within 48 hours of delivery with photos of the damaged items and packaging.

Lost Packages: Contact us if your package shows as delivered but you haven't received it. We'll work with the carrier to investigate. Most carriers can send an email with a photo of where the package was left, so see if the photo helps you locate it. 

Incorrect Address: We are not responsible for packages shipped to incorrect addresses provided by the customer. Address changes may be possible before shipment for an additional fee.

Shipping Restrictions

We cannot ship to:

  • P.O. Boxes for large items
  • APO/FPO addresses
  • Freight forwarding companies

Holiday Shipping

During peak holiday seasons:

  • Processing times may extend to 5-7 business days
  • Customer service response times may be longer

Contact Information

For shipping questions or issues:

Policy Updates

This shipping policy is subject to change without notice. Current policy is available at www.solarblasterfans.com/policies/shipping-policy.